Business experience and a wish to keep learning
I am Katri Biss. I have worked in business for more than 20 years. I know sales and customer work. I am now studying and using new skills to help businesses.
I bring many perspectives — and that is a strength
I am curious, people-oriented and versatile. My working life has taken me through translation, tourism, graphic design, customer service, consulting and marketing.
Different fields have taught me one thing above all: how to understand people. I want to listen, ask the right questions and see the bigger picture, even when a situation feels complicated.
I am interested in psychology, human behaviour, wellbeing and what helps people and businesses find new opportunities.
My varied experience helps me connect ideas across perspectives and find practical solutions.
I understand everyday business
I have more than 20 years of business experience. I have worked in sales and with customers. I have seen what it takes to turn a good idea into practical business.
I am still learning
I am currently a student. My studies give me new tools for marketing, sales and digital projects. I use what I learn in real business tasks.
Being a student does not remove my earlier experience. It means that I keep my skills current and am willing to ask difficult questions.
I have experience in UX/UI
I have also helped with UX/UI work. In simple terms, this means looking at what people see on a website and how easy it is to use.
I do not look only at how a page looks. I check whether a customer understands the offer and can find the next step.
Difficult decisions can be checked
I can ask an experienced mentor to review a demanding task. The mentor may check the logic, a technical solution or the quality of the work. I remain your point of contact and take responsibility for the agreed work.
How the work goes
- You tell me about the business and the problem.
- I review the material and ask questions.
- I suggest one clear result and you confirm it.
- I do the work and explain the next useful step.
If the task needs a lawyer, accountant, translator or another specialist, I will say so before the work starts.
Where I can help
- finding potential customers;
- testing a new market;
- improving a confusing website;
- preparing simple sales materials;
- choosing the first important task.
There is a lower-cost BISS Solo package for very small businesses.
What I do not promise
I cannot promise a specific amount of sales, a search ranking or success in a new market. The result also depends on the product, price, competition and the work done by the business.
I take responsibility for the agreed task. I review the situation, produce the agreed result and explain the conclusions honestly.
First conversation